Wholesale Terms & Conditions

Terms

The first two orders must be credit card. Net 30 terms available upon credit approval on third order. All new accounts must provide a copy of their current resale tax certificate and supply a credit sheet with at least 4 active credit references with fax numbers and the signed Carolina Creative Products a division of SCPG, LLC credit application and signed terms and conditions. No COD orders are accepted. Prices are subject to change without notice. We reserve the right to discontinue product. To maintain your account with terms annual sales for your account must be a minimum of $2,500.

Minimum Order

New account opening orders are set at $250. Existing customers can place reorders at a minimum of $150. All new accounts must provide a copy of their current Resale Tax Certificate.

Methods of Payment

We gladly accept the following methods of payment: Check, Money Order, Certified Check, Visa, Master Card, Discover, and American Express. Should we find that we are unable to extend open credit terms, we may ask that your shipments be paid for Cash in Advance, prepaid by check or credit card.

Freight Charges

Standard freight policy is F.O.B. Greenville, South Carolina. Merchandise will be shipped by the best and least expensive means. Freight costs will be prepaid and added to your invoice unless otherwise requested.

Returns/Restocking Fee

Merchandise returns are subject to review and will be accepted by Carolina Creative Products, a division of Springs Creative, LLC only with prior return authorization. Returns received without a Return Authorization (R.A.) form and R.A. number will be refused and returned to sender. All authorized returns must be shipped prepaid to us within 14 days of receipt of goods. We will charge a 20% restocking fee, as well as shipping costs for refused orders, and any unauthorized returns.

Back Orders

Our goal is to have a fully-stocked warehouse, but due to the nature of importing, we cannot guarantee that every item will be in stock at all times. Items not in stock will automatically be back ordered and shipped as they become available, unless stipulated differently by the customer. Back orders below $50 will automatically cancel.

Defective Merchandise

Any merchandise found to be defective shall be replaced at the discretion of Carolina Creative Products, a division of SCPG, LLC. Request for returns of defective merchandise must be made within 30 days of invoice date and be accompanied by a copy of original invoice. Any request for a credit is subject to prior customer service approval.

Order Changes & Cancellations

Order changes and cancellations must be submitted in writing and acknowledged by our customer service team. We require order changes and cancellations be made at least 7 days prior to the ship date. Changes to orders in progress will result in a $15 fee.

Co-Op Advertising

Carolina Creative Products, a division of SCPG, LLC. does not offer a cooperative advertising program.

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Wholesale customers only. Please complete a New Customer Application to get approved and establish an account. Existing accounts, call to order or download an order form.

1.800.845.2744

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Current account holders can request a printed catalog in the mail.